Maxwell-Storrie-Baynes Partners, from left, Doug Storrie, Karin Maxwell and Michael Baynes.
Thank you so much for all your help and advice. You truly offer an outstanding service which puts all other agents we have come across to shame.
We wish you the best and look forward to dealing again in the future.
Chris and Lisa
I wanted to thank you and Karin for all the work you did in finding my wife and I the wonderful property in the Entre Deux Mers. We cannot say enough good things about the professionalism and expertise which Maxwell-Storrie-Baynes brought to this project.
In particular, I would like to thank you for the many days you spent driving us around the region showing us different kinds of property which helped us immeasurably to refine exactly what we were looking for. Equally and perhaps more important, particularly for my wife, was the comprehensive introduction to the region as a whole which we picked up in your company. It makes a great difference for those of us coming to Bordeaux from the other hemisphere that we have a good sense of the restaurants, markets and stores of our neighborhood even before we arrive. In any case, this purchase and physical move to Bordeaux turned out to be the least stressful event in our rather stressful lives.
I suppose it goes without saying that the actual negotiations and closing were handled masterfully. I cannot recall being at a closing before this one which I actually enjoyed. What struck me throughout the process was the quality of the team which you helped us put together, the notaire, the accountant, and the entire expert community which you seem to have access to. Now that we are well into the renovation of the Chateau and the landscaping I am impressed that all the people who have become involved in the project are people you either introduced as to or we met through you. My wife and I have no doubt that we have the best people in Bordeaux on the project as a result of your efforts.
I could go on in this laudatory vein for considerable length. My only regret is that consummate skills of Maxwell-Storrie-Baynes do not exist in the United States real estate market as far as I am aware. Obviously, I look forward to recommending you and Karin to others who are looking to buy in Bordeaux and indeed I have already done just that. It is quite clear to me that it would be foolish to look for property in Bordeaux without Maxwell-Storrie-Baynes leading the way.
Many thanks and warmest regards,
I promised to write to you regarding our experiences in dealing with Maxwell-Storrie-Baynes.
How would I describe the experience of buying our Chateau via your company? In a word, EXCELLENT.... and why?
You know your market very well, during our very first conversation you took time to explain the nuances of buying in France and the key elements of such. You know your portfolio extremely well (it is amazing how many agents dont actually know what they are selling!). Your position between buyer and seller has always been appropriate, you have never "crossed the line" in your engagement
Yourself and Karin have maintained a very high standard of customer focus making us feel looked after, respected and important. Nothing has seemed too much trouble from responding when you said you would respond to assisting us in arranging the essentials with us being new to the French "system" - telecoms, utilities, Insurances etc. Your recommendations of other necessary professionals have been top notch, Pierre Jean must be second to none in the Notaire world!
The portfolio on your website is clearly of a high standard and gives the buyer the confidence that you are selecting carefully. You listened to our needs/wants and selected the right property, right first time - so many other agents simply inundated us (and are still) with all and sundry with no consideration of our requirements, despite eagerly fishing for such in the first place - they should have just asked "where and how much"...
We are overjoyed with our new property and the manner in which Maxwell-Storrie-Baynes have assisted us in the process.
May we wish you every success for the future.
"There are three main issues which affect fundamentally the experience and outcome of a househunting expedition in France : sticking to the brief, the distances involved, and the language barrier. Our brief included "must be less than 10 minutes' walking distance from a village centre". On numerous occasions we drove for over an hour to view a property which turned out to be 10 minutes' drive from the nearest village, and the agent would be amazed and upset when we refused to even look at it. This encapsulates our experience, and the only agency we found with the professionalism and intelligence to deliver the brief was Karin Maxwell. All the properties she found complied with our criteria and we bought the fifth one on her list!"
"I have known Douglas Storrie for many years in a business and personal capacity. Throughout that time I have been impressed by his general business acumen, his knowledge and approach to business and his positive and constructive attitude. He is a man of high values and integrity and has enjoyed a successful career which has given him valuable experience across a range of different businesses in the financial services sector. I would have no hesitation in giving a high recommendation for Douglas. "
Head of International Private Banking
Dear Maxwell, Storrie, and Baynes
It is with great pleasure to share our personal experience with Mr. Michael Baynes. Mr. Baynes' extensive knowledge of the industry and an extraordinary commitment to detail resulted in a pleasant experience from beginning to end. Michael has a unique ability to offer direction and suggestions while maintaining and respecting your personal preferences. Michael restored our faith in customer service, and it is with complete confidence we recommend him for your real estate needs. He will anticipate your every need and surpass your expectations.
Thomas and Annamaria Russillo. Aliso Viejo, California USA
I have known Doug for many years, initially as a business contact and during this business relationship we developed a friendship.
As a business contact I found him to be highly intelligent and perceptive, meaning he was able to offer relevant and effective advice and assist his clients in making well informed decisions.
I have always found that he demonstrates honesty, integrity and responsiveness in both business and personal dealings. I have no hesitation in vouching for his character.
Partner, Head of Fixed Income
Sarasin & Partners LLP
This information is given in strictest confidence and without liability on behalf of Sarasin & Partners LLP or any of its employees.
Michael...was timely, professional and very good at "follow-through". His positive attitude was infectious..... We formed a relationship with Michael that went beyond business. We would recommend him to anyone who desires a professional, who will work tirelessly to satisfy your individual needs.
Harry and Pam Hodgdon. Newport Beach, California, USA
It is truly my pleasure and you are deserving of my trust and the highest recommendation that I can give.
Michael Baynes has been an irreplaceable and trusted asset to our organization for many years.
He has managed numerous large complicated real estate transactions of both commercial and residential properties along the Southern California coast. He has always represented us and advised us with exceptional honesty and integrity.
He worked tirelessly reviewing every detail of an acquisition or sale and gave us candid unbiased advice every step of the way. His knowledge of financing, construction and property title gave us confidence in using his advice and recommendations for key decision making.
I cannot think of a more ethical, competent, level headed, intelligent and hard working member of his profession.
Any one in business knows that problems and challenges can arise at any time. This is where Michael truly shines. There have been countless times where an issue or conflict has threatened the success of a deal and Michael's efforts have been the key to getting things back on track.
Anyone who has the opportunity to be represented by him in any type of real property transaction will be well served. He truly is a man motivated by the quality of work that he does for his clients and the reputation that he leaves behind.
Thomas Nicholson - President: Nicholson Group of Companies